DAEKKO Service Process
From requirement analysis and model selection to delivery, installation guidance and after-sales support, Lingde supports DAEKKO hydraulic breakers at every stage
Our Service Journey
DAEKKO supports customers at every stage of the hydraulic breaker lifecycle — matching the right solution, ensuring smooth delivery and installation, and staying on site long after the machine starts working.
DAEKKO reviews equipment information, working condition, application field and performance requirements before recommending a breaker.
- Excavator information
- Working condition
- Application field
- Performance requirements
After the order is confirmed, we coordinate product configuration, delivery information and installation preparation to support a smooth handover.
- Order & configuration confirmation
- Installation guidance
- Usage preparation
- Delivery confirmation
Global warranty, fault response, maintenance advice and continuous follow-up keep your hydraulic breaker productive over the long run.
- Global warranty
- Fault response
- Maintenance support
- Customer follow-up
Matching the Right Breaker to Your Application
Before recommending a hydraulic breaker, DAEKKO analyzes equipment information, working conditions and application requirements to provide the right solution.
We do not simply reply with a model number. Our team reviews excavator weight, material type, operation frequency and site conditions to match a breaker that delivers reliable performance on your specific job site.
Customer Requirements Analysis
Five dimensions are reviewed together — the output is a matched DAEKKO hydraulic breaker solution, not a catalogue number.
Excavator Specifications
- Excavator model
- Operating weight
- Hydraulic oil flow
- Operating pressure
Working Conditions
- Material type
- Material hardness
- Jobsite environment
- Working position
- Space and access conditions
Operation Frequency
- Daily operating hours
- Operating frequency
- Intermittent or continuous use
- Expected workload
- Project duration
Application Field
- Mining & quarrying
- Building construction
- Road construction
- Railway projects
- Municipal engineering
Performance Requirements
- Required impact performance
- Target operating efficiency
- Durability expectations
- Noise control requirements
- Maintenance requirements
How We Move From Inquiry to Solution
Order, Delivery & Installation Support
Once the order is confirmed, our team coordinates product configuration, production follow-up, delivery information and installation preparation. Required documents and installation guidance are provided to support a smooth handover and startup.
Order Confirmation
- Customer requirements
- Product model
- Configuration details
Production Follow-Up
- Production progress tracking
- Order status updates
- Technical document preparation
Pre-Delivery Inspection
- Product model and configuration check
- Factory quality inspection
- Packing and documentation check
Delivery Coordination
- Delivery information confirmation
- Logistics tracking
- Customer receiving coordination
Installation & Startup Guidance
- Installation support
- Hydraulic connection guidance
- Pre-start checks
- Initial operation recommendations
After-Sales Service
After-sales is not just repair — it is about reducing downtime and maximizing the long-term value of your hydraulic breaker.
Technical Assistance
Technical guidance is provided for operating questions, application issues and general service needs during product use.
Troubleshooting Support
We help customers identify possible causes of operating issues and provide appropriate troubleshooting recommendations based on the information supplied.
Maintenance Guidance
We provide maintenance recommendations covering routine inspection, lubrication and key service checks to support proper long-term operation.
Spare Parts Guidance
We help customers identify suitable replacement parts and confirm the relevant product and model information before ordering.
Customer Follow-Up
We follow up on product use and service needs, helping customers raise questions and share operating feedback.
Feedback & Service Improvement
Customer feedback is reviewed to identify recurring service needs and improve future technical support.
Hydraulic Breaker Installation & Removal Guidance
Hydraulic breakers are often changed with other excavator attachments on site. The following general guidance highlights key preparation, removal and storage considerations. Always follow the instructions for the specific breaker and excavator model.
Preparation
| 01 | Prepare a Safe Work Area | Park the carrier on firm, level ground, lower and support the breaker securely, and keep the connection area clean. |
| 02 | Shut Down and Relieve Pressure | Shut down the carrier and relieve residual hydraulic pressure in accordance with the carrier manufacturer’s instructions. |
| 03 | Close the Shut-Off Valves | Close the pressure and return-line shut-off valves, if fitted, before disconnecting any hydraulic hoses. |
Removal
| 04 | Disconnect the Hydraulic Hoses | Disconnect the pressure and return hoses using the approved procedure. Collect any released hydraulic oil in a suitable container. |
| 05 | Cap Hoses and Connections | Immediately fit clean caps or plugs to the disconnected hoses and carrier connections to prevent oil leakage and contamination. |
| 06 | Detach and Support the Breaker | Support the breaker securely before releasing the coupler or removing the mounting pins. Place the detached breaker on suitable support blocks. |
Storage & Reinstallation
| 07 | Prepare for Storage | Clean the breaker, cap exposed connections, lubricate the specified points and store it in a dry, protected area in the position required for the specific model. |
| 08 | Inspect Before Reinstallation | Before reinstalling the breaker, inspect the tool, hoses, connections and mounting components. Complete the specified lubrication and service checks. |
| 09 | Reinstall and Check | Mount the breaker securely, reconnect the hydraulic lines using clean connections, and follow the breaker and carrier instructions for valve operation, pressure checks and startup inspection. |
Service Advantages
Backed by Lingde’s hydraulic breaker expertise, DAEKKO products are supported by practical guidance throughout selection, delivery and long-term operation.
Professional Solution Matching
Recommendations based on equipment, working condition and application — not just a catalogue number.
Efficient Communication
Fast response to inquiries, quotations and technical questions across time zones.
Technical Support Capability
Engineering and field experience that solves real operating problems on site.
Long-Term Partnership
Ongoing support, spare-part guidance and performance follow-up for every unit we ship.
DAEKKO Hydraulic Breaker Solution Inquiry
Talk to our team about excavator compatibility, application requirements and distributor pricing. We reply within one business day.
